Primary care
Family and walk-in clinics, where the province is the payer and the coordination work is the load.
In public primary care there's no insurer to call, so the billing engine steps back and the coordination engine leads: referrals in and out, results routed and flagged, renewals handled, and inbound faxes matched to the right chart. Same workspace, same human-approval loop, a different lead agent — so the tools your staff juggle finally talk to each other without a rip-and-replace.
The work that disappears.
Referrals lost in the fax pile
The referrals agent drafts, sends, and tracks referrals both ways, so nothing stalls unseen.
Results that need chasing
The results agent routes incoming results and flags the ones that need follow-up.
Renewal requests everywhere
The renewals agent handles prescription renewal workflows end to end.
The front desk is the integration layer
One workspace holds the live status across every tool, so staff stop re-keying the same visit five times.