Your AI workforce,
by role.
Front-office agents every practice needs, the extended-benefits billing agents built for paramedical and dental, and the primary-care coordination agents expanding next — each one working under your team’s approval, on the rails you already use.
Front office
The calls, the calendar, and the front desk — answered and kept full.
Reception
Answers inbound calls, handles common questions, and routes the rest to the right person.
Scheduling
Books, reschedules, and cancels — and fills openings from your waitlist.
Reminders & no-shows
Confirms upcoming visits by call, text, and email so fewer chairs sit empty.
Intake
Registers new patients and captures forms and benefit details on the call.
Recare & recall
Brings patients back for cleanings, reassessments, and annual visits.
Extended-benefits billing
The billing engine built for private payers — coverage through collection.
Coverage & benefits
Checks plan details and remaining maximums before the visit, so nobody is surprised at the desk.
Predetermination
Submits and tracks pre-approvals with the insurer.
Claims & direct billing
Submits over TELUS Health eClaims and CDAnet, then posts the result back.
Denials & short-pay
Works underpaid and rejected claims, and coordinates benefits across plans.
Patient balance
Sends statements and reminders for the patient portion of the bill.
Primary-care coordination
The document and referral work that spans every system — coming next.
Referrals
Drafts, sends, and tracks referrals in and out.
Results
Routes incoming results and flags what needs follow-up.
Renewals
Handles prescription renewal requests end to end.
Fax & document triage
Matches inbound faxes to the right patient and chart.
The pilot leads with the front office and billing.
Paramedical and dental practices feel no-shows and unpaid balances first, so that’s where the full workforce earns its keep. Primary-care coordination is expanding next on the same workspace and the same human-approval loop.