Paramedical & dental
Direct billing, coverage checks, and full chairs — for the practices that bill Sun Life, Manulife, Canada Life, and the rest.
Physiotherapy, massage and RMT, chiropractic, dental, optometry, and psychology practices bill private plans every day — Sun Life, Manulife, Canada Life, Green Shield, Pacific Blue Cross. That makes coverage checks and direct billing real work with real money attached, and it makes no-shows and unpaid balances something an owner feels this month. Nidl runs the front desk and the billing over the rails you already use.
The work that disappears.
Phones ring out
The reception agent answers every call and books it — the front desk stops being the bottleneck.
No-shows eat the schedule
The reminder agent confirms by call, text, and email, and backfills openings from the waitlist.
Coverage guesswork at the desk
The coverage agent checks the remaining maximum before the visit, so there's no surprise at checkout.
Claims and short-pays pile up
The billing agent submits over eClaims and CDAnet; the denials agent works what comes back underpaid.
The recare list never gets called
The recare agent fills next week's open chairs from the patients who are due back.